We stand behind our products 100%.
If you’re not happy with any one of your supplies, we will be very surprised. That said, it is our policy to take the high road and offer a full refund within 30 days of receipt of said supply.
We’re not that worried about receipts. If you bought it from us, that information will be in our system.
What we are worried about is used goods! Collegiate Supply Co. does not accept returns of used items.
New and unused supplies must be returned with tags in their original packaging.
Returns are refunded in the original payment form for the supply price, less shipping and handling. Shipping and handling charges are non-refundable, unless the supply received is damaged, defective or incorrect. Taxes charged are refunded in accordance with state and local laws. Returns sent via USPS that arrive with postage due will be returned to sender.
To return, please send the items in it’s original packaging. Any and all relevant information is appreciated, but at the bare minimum please include your name and your college. We should be able to take it from there!
Collegiate Supply Co.
1415 N. Astor Street
Chicago, Illinois 60610